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A-Appliance Xperts Inc Fox Valley FOX VALLEY
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posted: Friday, Oct 14 8:51am
I called to get my dryer fixed, I was given a 4 hour window of 11-3, at 3:30 I called to find out where the service tech was, and it seemed to me that they had no CLUE! I asked them to call me if he was not going to be here by 4 because we had to leave, They called at 4 and said they still had no idea when they would be here. I cancled my appointment for the day and asked for the 1st appointment of the following day, I was then given a window of 9-11. It is now 10:30 and still no tech, I called to find out where he was and again they had no CLUE! When I said to just cancel the service call the man on the phone hung up on me! If I was supposed to be the first appointment of the day dont you think they would have been here closer to 9? I do! DO NOT CALL THESE PEOPLE!!!!
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